1. What is your Minimum Order Quantity (MOQ)?
      For standard items, the MOQ is typically 100pcs. However, we are flexible and can discuss lower QTYS for trial orders or specific products. Please check the product page or contact us for details.

2. Do you offer OEM or ODM services?
    Yes, we can customize products according to your specifications, including logo, packaging, and design. Please contact us to discuss your specific requirements.

3. Can I request a sample before placing a bulk order?
     Yes, we encourage sample orders to verify quality. For standard items, normally 1-2 pcs free samples can be provided; For customized items, a sample fee will be charged, and the specific cost depends on the value of the customized products.

4. What are your payment terms?
    We accept T/T (Bank Transfer), PayPal. Our standard terms are 30% deposit before production and 70% balance before shipment.

5. How do you ship the goods?
    We work with reliable shipping companies and can ship by sea (for large volumes), or by air/express (e.g., DHL, FedEx) for smaller, urgent orders. We will recommend the most cost-effective and efficient method for your order.

6. What is your warranty policy?
    If the product is damaged after the customer receives it, please contact us to provide detailed photos of the damaged product and the QTY, so that we can verify it clearly and refund the customer according to the actual value of the goods